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2024 | OriginalPaper | Buchkapitel

Perceived Organizational Support and Organizational Commitment: A Sequential Mediation

verfasst von : Wong Chun Tatt, Wong Chee Hoo, Wong Yee Fong

Erschienen in: AI in Business: Opportunities and Limitations

Verlag: Springer Nature Switzerland

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Abstract

The current research addresses the issue of low organizational commitment among Malaysian blue-collar manufacturing employees by investigating the role of perceived organizational support. It aims to bridge medical/nursing and organizational behavior research by analyzing work-related stress, job satisfaction, and organizational commitment through sequential mediation analysis. The research is based on the job demands-resources theory and involves data from 466 blue-collar manufacturing employees in Klang Valley, Malaysia. Findings indicate that (1) perceived organizational support positively influences organizational commitment and job satisfaction, while negatively affecting work-related stress. (2) Job satisfaction positively impacts organizational commitment, whereas work-related stress negatively impacts both organizational commitment and job satisfaction. The research confirms (3) the sequential mediation of work-related stress and job satisfaction in the relationship between perceived organizational support and organizational commitment. This highlights the importance of managing work-related stress and enhancing job satisfaction to foster a supportive work environment and strengthen organizational commitment. Future research suggestions include longitudinal designs and diverse samples. Ultimately, this research can inform human resource policies for blue-collar manufacturing employees in Malaysia.

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Titel: Perceived Organizational Support and Organizational Commitment: A Sequential Mediation
verfasst von: Wong Chun Tatt
Wong Chee Hoo
Wong Yee Fong
Verlag: Springer Nature Switzerland
Buch: AI in Business: Opportunities and Limitations
Print ISBN: 978-3-031-49543-4

Electronic ISBN: 978-3-031-49544-1

Copyright-Jahr: 2024
DOI: https://doi.org/10.1007/978-3-031-49544-1_54

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